Christina Warren
About Christina Warren
Christina Warren is the Manager of Product Integration at Expedia Group, with extensive experience in operations and product integration roles within the company.
Current Position at Expedia Group
Christina Warren is currently serving as the Manager of Product Integration at Expedia Group. She has held this position since 2020, and her role is based in Austin, Texas, United States. In this capacity, she leads initiatives to enhance global readiness for customer experience agents and collaborates with various cross-functional teams following a company reorganization.
Previous Roles at Expedia Group
Christina Warren has an extensive history with Expedia Group, having held multiple roles since 2013. Prior to her current position, she was the Partner Product Integration Manager at Vrbo from 2018 to 2020. Before that, she served as Operations Manager at BedandBreakfast.com from 2017 to 2018 and as Senior Operations Specialist from 2015 to 2017. She also worked as an Operations Specialist from 2014 to 2015 and Market Coordinator from 2013 to 2014, all within the Austin, Texas area.
Experience Before Joining Expedia Group
Before joining Expedia Group, Christina Warren gained diverse experience in the hospitality and beverage industries. She worked as a Sales Representative at Glazer's Distributors from 2012 to 2013 and as a Tasting Room Manager and Wine Education Instructor at Wimberley Valley Winery from 2011 to 2012. Additionally, she served as Service Training Manager and Assistant Front Office Manager at Hyatt Regency Lost Pines Resort & Spa between 2009 and 2011, and as Front Desk Supervisor at Hyatt Regency in La Jolla, California from 2008 to 2009.
Education Background
Christina Warren studied Hospitality and Tourism Management at San Diego State University-California State University, where she earned a Bachelor of Science (B.S.) degree from 2005 to 2009. She also completed a 5-month study abroad program at Macquarie University in 2007. These academic experiences provided her with a strong foundation in hospitality and tourism, which she has leveraged throughout her professional career.
Project Leadership and Team Collaboration
Throughout her career, Christina Warren has demonstrated effective leadership and collaboration skills. She led the Vrbo Product Integration Team to improve global readiness for over 2000 customer experience agents across 15 contact centers. She also worked closely with teams in Process Improvement, Project Management, Content, Training, and Product Marketing to build a scalable Product Integration team. Her efforts have contributed to product enhancements that reduce call center costs and increase conversion rates.