Dan Goran

Dan Goran

Senior Manager, Crm Transformation @ Expedia

About Dan Goran

Dan Goran is a Senior Manager, CRM Transformation at Expedia Group in London, with extensive experience in CRM and marketing roles across various companies.

Current Role at Expedia Group

Dan Goran is currently serving as the Senior Manager of CRM Transformation at Expedia Group. He began this role in 2023 and is based in London, England, United Kingdom. His responsibilities include overseeing strategic initiatives to enhance customer relationship management and implementing innovative solutions to improve the overall customer experience.

Previous Roles at Expedia Group

Before his current position, Dan Goran worked as a Product Manager for Customer Marketing at Expedia Group from 2020 to 2023. During his three-year tenure, he focused on developing and managing product strategies aimed at marketing to customers. His role included analyzing market trends and customer data to drive marketing campaigns that aligned with the company's goals.

Experience at Hotels.com

Dan Goran held two significant roles at Hotels.com. From 2018 to 2020, he worked as the Global CRM Operations Manager, where he managed the global customer relationship management operations. Prior to that, he served as the Global CRM Operations Executive from 2016 to 2018. In these roles, he was responsible for optimizing CRM processes and ensuring the effective execution of CRM strategies.

Early Career in Digital Marketing and CRM

Dan Goran began his career in the field of digital marketing and CRM with roles at various companies. He worked as a Global CRM Executive at Travel Republic from 2014 to 2016 and as a Digital Marketing Coordinator at AKJ Associates in 2014. Earlier, he was an Online Marketing Executive at Vectone in 2013 and gained experience in social media and quality assurance with short stints at M&C Saatchi and Electronic Arts.

Educational Background

Dan Goran has a strong academic background in marketing and entrepreneurship. He earned a Master's degree in Creative and Cultural Entrepreneurship from Goldsmiths College, University of London, from 2011 to 2012. Further, he holds a Bachelor's degree in Marketing and Advertising Management from Canterbury Christ Church University, obtained from 2008 to 2011. He also completed his secondary education at George Cosbuc National Bilingual College, where he studied Humanities/Humanistic Studies.

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