Dianna Miller
About Dianna Miller
Dianna Miller is the Senior Director of Service Design at Expedia Group, with extensive experience in design strategy and education.
Current Title and Company
Dianna Miller is the Senior Director of Service Design at Expedia Group. She joined the company in 2022 and is based in New York State, United States. Her role involves overseeing and enhancing the design services to ensure optimal user experiences.
Previous Experience with Freelance Consulting
Before joining Expedia Group, Dianna Miller worked as a Consulting / Director of Experience Strategy in a freelance capacity in 2021. During her 3-month tenure in Syracuse, New York, she focused on providing strategic direction and counseling in experience design.
Academic Background at Syracuse University
From 2015 to 2021, Dianna Miller served as an Assistant Professor of Industrial and Interaction Design at Syracuse University. Over her 6-year tenure in Syracuse, New York Area, she was deeply involved in teaching and advancing the field of industrial and interaction design.
Consultant Roles at Essential Design and Fidelity Investments
Dianna Miller held consultant roles at Essential Design from 2014 to 2015 and at Fidelity Investments from 2012 to 2014. At Essential Design, she specialized in design research, experience strategy, and training. At Fidelity Investments, she was a Design Thinking Coach at the Fidelity Center for Applied Technology in Boston, MA.
Educational Background
Dianna Miller holds a Master’s degree from the Interaction Design Institute Ivrea and a BFA from Syracuse University. Her educational background has equipped her with a blend of theoretical knowledge and practical skills essential for her roles in service and experience design.