Dilara Torun Carballés
About Dilara Torun Carballés
Dilara Torun Carballés is a Connectivity Onboarding Specialist at Expedia Group, focusing on managing API Connected partners and vacation rental property managers to enable their properties on the platform.
Current Role at Expedia Group
Dilara Torun Carballés currently works as a Connectivity Onboarding Specialist at Vrbo, a subsidiary of Expedia Group, in Madrid, Comunidad de Madrid, España. She has been in this role since 2021. In her capacity, she manages API Connected partners and vacation rental property managers, facilitating their properties' onboarding onto the Expedia Group platform. Her responsibilities include resolving issues that affect property owners, ensuring optimal performance during onboarding, and enabling product features.
Previous Role at Expedia Group
Before becoming a Connectivity Onboarding Specialist, Dilara Torun Carballés served as a Policy Enforcement Analyst in the Trust & Safety department at Vrbo, from 2018 to 2021, in Madrid, Spain. Her role focused on enforcing policies to ensure the safety and trustworthiness of the platform. From 2016 to 2018, she was a Fraud & Security Specialist at HomeAway, where she worked in both London, Reino Unido and Madrid, Spain. In this position, she focused on combating fraud and enhancing security measures for the platform.
Professional Background
Dilara Torun Carballés has accumulated diverse professional experience prior to her current roles at Expedia Group. In 2016, she worked at HOTEL DE GmbH in Nürnberg, Germany as a Sales and Support Agent for six months. Before that, she spent eight months in 2015 at NH Hotel Group in Madrid as a Reservation Specialist. From 2011 to 2014, she held the position of Quality, Marketing, and Communication Specialist at Hotel Wellington in Madrid. These roles have equipped her with a broad skill set in policy enforcement, fraud prevention, sales support, and marketing within the hospitality and travel industry.
Educational Background
Dilara Torun Carballés has pursued extensive education in tourism and related fields. She studied Tourism at Universidad San Pablo-CEU from 2006 to 2009, achieving a Diplomatura en Turismo. She then specialized in Dirección Turística Internacional at Universidad Rey Juan Carlos from 2009 to 2010. She continued her education in European Tourism Management at both Bournemouth University and Hochschule Heilbronn, completing programs in 2010 and 2011 respectively. Additionally, Dilara attended British Council EnglishScore from 2012 to 2014, achieving Pre Proficiency B.
Professional Development Program
Dilara Torun Carballés is participating in a professional rotation and development program at Vrbo, which is part of Expedia Group. This initiative is designed to enhance her professional skills and provide a comprehensive understanding of different facets of the connectivity onboarding process. She collaborates with key Connectivity teams to resolve operational issues, thereby ensuring a seamless onboarding experience for property owners and managers. Her participation in this program underscores her commitment to professional growth and her adaptability in a dynamic work environment.