Emmanuel Pampolina
About Emmanuel Pampolina
Emmanuel Pampolina is a Lodging Content Associate at Expedia Group with extensive experience in customer relations and a background in sports therapy.
Title
Emmanuel Pampolina is currently working as a Lodging Content Associate at Expedia Group since May 2018.
Professional Experience at Expedia Group
Since May 2018, Emmanuel Pampolina has been working at Expedia Group in London, United Kingdom. In his role as a Lodging Content Associate, he contributes to improving lodging content and ensuring accuracy in the information provided to customers. His responsibilities include managing and updating content related to various lodging options available on the platform.
Previous Roles in Customer Relations
Before joining Expedia Group, Emmanuel worked at multiple companies showcasing his commitment to customer relations. He served as a Customer Relations Executive at Miki Travel from 2017 to 2018. Additionally, he worked at GTA in two distinct roles from 2011 to 2016, first as a Contact Centre Executive - Supplier Support and later as a Contact Centre Executive - Client Support. He has demonstrated strong skills in managing client relationships and providing exceptional customer service.
Sales Experience at JD Sports and BHS
Emmanuel Pampolina gained early professional experience working as a Sales Assistant. From 2009 to 2012, he worked at JD Sports Fashion plc in locations such as Westfield, White City Shopping Centre, and Borehamwood. Further, in 2005, he worked briefly at BHS in the Liberty Shopping Centre, Romford. These roles helped him develop first-rate problem-solving and communication skills while working in high-volume environments.
Educational Background
Emmanuel holds a Bachelor of Science (BSc) in Sports Therapy from the University of Bedfordshire, completed between 2009 and 2012. He also attended The Palmer Catholic Academy, where he completed his A Levels in Physical Education and Science from 2006 to 2009, and his GCSEs in subjects including Maths, Science, English, Religious Education, Physical Education, and Geography from 2001 to 2006.