Francesca Recchia
About Francesca Recchia
Francesca Recchia is an Account Manager I at Expedia Group in London, with a background in tourism and experience in customer service and onboarding roles.
Current Role at Expedia Group
Francesca Recchia is currently employed as an Account Manager I at Expedia Group, a position she has held since 2021. Based in London, England, she is responsible for managing relationships with clients and ensuring their needs are met. Her role involves coordinating with various departments within Expedia to deliver tailored solutions for clients.
Previous Experience at Clarabridge and OpenTable
In 2021, Francesca Recchia briefly worked at Clarabridge as an Associate Customer Success Manager for three months. During this period, she focused on ensuring customers successfully utilized Clarabridge's products and services. Subsequently, she spent another three months at OpenTable as an Onboarding Specialist, helping new clients integrate and make the most out of OpenTable's offerings.
Earlier Roles at Expedia Group and Agoda
Before her current role, Francesca Recchia served as a Health and Safety Specialist at Expedia Group from 2019 to 2021. She spent two years focused on developing and implementing safety protocols. Additionally, in 2019, she worked at Agoda as a Supply Onboard Executive for three months, assisting in onboarding new suppliers and ensuring seamless integration with Agoda's platform.
Career Beginnings at Booking.com and glh Hotels
Francesca Recchia's career in the tourism and hospitality industry began with roles at Booking.com and glh Hotels. At Booking.com, she worked as a Customer Service Specialist for seven months and as a Customer Service Executive for three months in 2018 and 2019. Prior to that, she was a Receptionist at glh Hotels for five months in 2017, where she honed her customer service skills.
Education and Skills
Francesca Recchia earned a Bachelor's degree in Tourism Planning and Management from the University of Westminster, where she studied from 2016 to 2019. She has a strong interest in the tourism industry, focusing on online travel agencies, travel agencies, and airline companies. She is fluent in English and Spanish, with basic knowledge of French, and is a native Italian speaker with strong multicultural communication skills.