Jason Cisneros
About Jason Cisneros
Jason Cisneros is a Product Manager at Expedia Group with a background in business analysis and data analysis, and a history of impactful contributions to operational efficiency.
Current Role at Expedia Group
Jason Cisneros is a Product Manager at Expedia Group, a role he has held since 2020. Based in Seattle, Washington, Jason oversees various aspects of product development, implementation, and optimization. His responsibilities include managing cross-functional teams, driving product strategy, and delivering solutions that enhance customer experience in the travel sector.
Previous Experience at Expedia Group
Before his current role as Product Manager, Jason Cisneros served as a Business Analyst at Expedia Group from 2018 to 2020. In this capacity, he was involved in data analysis, project management, and business process improvements. Prior to that, he worked as a Data Analyst from 2015 to 2018, contributing to data-driven decision-making processes and reporting.
Early Career at Pallion
Jason Cisneros started his professional journey as a Digital Intern at Pallion in Sydney, New South Wales, Australia, in 2014. During his four-month tenure, he gained valuable experience in digital marketing and analytics, laying the foundation for his future roles in data and business analysis.
Educational Background
Jason Cisneros completed his Bachelor of Business Administration (BBA) degree in Marketing and Information Systems at the University of Washington - Michael G. Foster School of Business from 2012 to 2016. His academic background provided him with a strong foundation in business principles and data systems. He also attended Kaiser High School from 2009 to 2012.
Notable Contributions at Expedia Group
During his tenure at Expedia Group, Jason Cisneros developed an automated reporting and settling solution during the COVID pandemic, which resulted in a one-time multi-million dollar saving for the company. Additionally, he implemented a feature that reduced customer hold times by contacting customers once an agent was available, saving the company significant operational costs annually. His initiatives also increased call center agent productivity by 25% through the development of new agent productivity dashboards.