Jen C.
About Jen C.
Jen C. is a UX Researcher at Expedia Group with a background in speech-language pathology and psychology, specializing in inclusive and service design.
Title
Jen C. currently serves as a UX Researcher at Expedia Group, bringing extensive experience and specialized skills to her role.
Professional Experience
Jen C. has accumulated a vast range of professional experiences spanning various industries. She began her career as a Research Assistant at UC San Diego and progressed through roles at San Diego State University, Mt. San Antonio College, and private clinics. Jen has held positions such as Instructional Specialist and Speech-Language Pathologist. In recent years, she has shifted focus to UX research roles at prominent organizations, including Volkswagen Group of America, Alaska Airlines, and currently, Expedia Group.
Education and Expertise
Jen C. holds a Master of Science in Human Centered Design & Engineering from the University of Washington and a Master of Arts in Speech-Language Pathology with a specialization in Bilingualism from San Diego State University. She earned her Bachelor's Degree in Psychology from UC San Diego. Her academic background equips her with a robust foundation in both technical research methods and human-centered design.
Inclusive Design and Research Tools
Jen C. is well-versed in inclusive design and service design. Her past work with individuals with disabilities significantly informs her approach to creating user-centered designs. Jen leverages various research tools, including UserTesting.com, Qualtrics, and Figma, to collect and analyze data, presenting findings that inform product development.
Collaboration and Advocacy
Jen C. is known for her collaboration with cross-functional teams, integrating input from UX designers, content designers, product managers, and engineers. She is also a strong advocate for underrepresented communities in research, actively seeking to incorporate diverse perspectives into her work.