John Elet
About John Elet
John Elet is a Chargeback Operations Supervisor at Expedia Group with extensive experience in fraud analysis and chargeback management.
Current Role at Expedia Group
John Elet currently serves as the Chargeback Operations Supervisor at Expedia Group. He has held this position since December 2019. In this role, he leads the chargeback operations team and is responsible for overseeing the entire chargeback process to improve operational efficiency and reduce financial losses.
Previous Experience at Expedia Group
Before becoming the Chargeback Operations Supervisor, John Elet worked in various roles at Expedia Group. From 2016 to 2019, he was a Trainer Analyst, focusing on training staff in fraud detection and prevention techniques. Prior to that, he served as a Fraud Analyst II from 2014 to 2016, where he specialized in identifying and mitigating fraudulent activities.
Role at American National Insurance
John Elet has substantial experience in the insurance industry, having worked at American National Insurance from 2007 to 2013. During this period, he held the role of Claims Specialist and SIU Investigator in the Springfield, Missouri area. His work involved a deep understanding of both casualty and liability insurance, further complementing his expertise in fraud analytics.
Educational Background in Criminology
John Elet completed his education in Criminology at Missouri State University, earning a Bachelor's Degree. This academic background equipped him with a thorough understanding of criminological theories and investigative practices, underpinning his roles in fraud analysis and chargeback operations.
Expertise in Fraud Prevention and Chargeback Management
John Elet has extensive experience in fraud prevention and chargeback management. He began his career as a Fraud Analyst at Expedia, Inc. in Springfield, Missouri, before progressing to more senior roles within the company. His expertise includes utilizing advanced analytical skills to enhance operational efficiency and combat fraudulent activities in the internet industry.