John Taylor
About John Taylor
John Taylor is an Infrastructure & Enterprise Engineer II at Expedia, Inc., with a background in technical and desktop support roles at various companies.
Title and Role at Expedia, Inc.
John Taylor currently holds the position of Infrastructure & Enterprise Engineer II at Expedia, Inc. He has been with the company since 2013. His role likely involves managing and optimizing enterprise infrastructure systems, ensuring operational efficiency, and supporting various enterprise projects. His experience in technical support and system administration supports his responsibilities in this role.
Previous Role at Research In Motion
Before joining Expedia, Inc., John Taylor worked at Research In Motion as a Technical Support professional from 2010 to 2012, a tenure that lasted 2 years. His role would have involved providing technical assistance and troubleshooting issues related to the company's products, contributing to the overall user experience and satisfaction.
Experience at CSC
John Taylor worked at CSC as a Desktop Support Analyst from 2005 to 2010. During his 5-year tenure, he would have been responsible for maintaining and resolving issues with desktop systems, ensuring seamless operation for end-users, and possibly assisting in the deployment of new software and hardware.
Support Analyst Role at Microsoft
From 1997 to 2005, John Taylor served as a Support Analyst at Microsoft. Over these 8 years, he would have gained substantial experience in providing customer support, troubleshooting technical issues, and maintaining system performance. This long-term position helped build a solid foundation for his subsequent roles in technical and enterprise support.
Education and Certification
John Taylor studied Network and System Administration/Administrator at Lanop from 1997 to 1998 and obtained a Network certification. This educational background provided him with the technical knowledge and skills needed to manage and support complex systems within an enterprise environment.