Leela Leinartas
About Leela Leinartas
Leela Leinartas is the Manager of Escalation Management at Expedia Group, specializing in defect triage and prioritization for API and template products in the E-Commerce Travel Industry.
Title
Leela Leinartas currently holds the position of Manager, Escalation Management at Expedia Group. She has been in this role since 2016, located in Chicago, Illinois.
Company
Working at Expedia Group since 2016, Leela Leinartas is a Manager in Escalation Management. Expedia Group is a global travel technology company that provides travel booking services for consumers and businesses.
Previous Experience at Orbitz Worldwide
Prior to joining Expedia Group, Leela worked at Orbitz Worldwide. From 2013 to 2015, she served as an Operations Analyst in Chicago, IL. Before that, she was a Service Desk Analyst II from 2011 to 2013 in the Greater Chicago Area.
Education and Expertise
Leela Leinartas studied at the University of Illinois Chicago, where she completed her degree in Computer Science from 2008 to 2011. Her expertise includes managing and resolving partner-reported bugs, defect triage, and prioritization for API and template products in the E-Commerce Travel Industry.
Role in Escalation Management
In her role at Expedia Group, Leela leads a team responsible for managing and resolving partner-reported bugs within Expedia Partner Solutions. She coordinates with Tech and Product organizations to ensure timely bug resolution, specializing in defect triage and prioritization.