Maria Nikolaou
About Maria Nikolaou
Maria Nikolaou is a Supervisor/People Manager in Service Operations EMEA at Expedia Group, with expertise in managing market operations and a background in field archaeology.
Company
Maria Nikolaou currently works at Expedia Group. She began her tenure in 2016 and has held various positions such as Lodging Partner Associate, Team Lead, and her current role as Supervisor/People Manager for Service Operations in the EMEA region.
Title
Maria Nikolaou holds the position of Supervisor/People Manager for Service Operations EMEA at Expedia Group. In this role, she oversees operational activities and ensures efficient service delivery across multiple regions.
Education and Expertise
Maria Nikolaou received her Bachelor's degree in History and Archaeology from the University of Ioannina, where she studied from 2005 to 2010. Her expertise includes managing market operations for regions like Greece, Cyprus, and the East Adriatic, as well as handling hotel inventory, finance, and rates.
Professional Background
Maria Nikolaou has a diverse professional background. Apart from her roles at Expedia Group, she worked as a Field Archaeologist for the Greek Ministry of Culture and Sports in various locations such as Kozani and Florina. Her role in archaeology involved data analysis to study past human activities.
Skills and Competencies
Maria Nikolaou demonstrates strong customer-service skills, effectively interacting with clients through email, telephone, and chat. She is proficient in solving issues related to hotel inventory, finances, and rates, ensuring smooth operational flow.