Monique Cardona
About Monique Cardona
Monique Cardona is a Market Manager at Expedia Group, overseeing hotel partner relationships and providing technical support in Tanzania and Zanzibar. She has extensive experience in the hospitality industry, including roles in revenue management, event management, and tour operations.
Current Position at Expedia Group
Monique Cardona has been serving as a Market Manager at Expedia Group since 2019. Her role covers the regions of Tanzania and Zanzibar, where she manages hotel partner relationships and enhances partner tool usage. She is responsible for facilitating supplier training and ensuring hotel partners have access to necessary training materials. Additionally, she oversees guest relocation processes, ensuring a seamless experience when hotels cannot accommodate their guests.
Experience in Market Management
Before her current position, Monique worked as a Market Manager for East and Southern Africa at Expedia Group from 2017 to 2019. Based in South Africa, she managed regional market strategies and supported hotel partners across diverse locations. Monique's responsibilities included strengthening partner relationships, optimizing the use of Expedia's tools, and providing technical support.
Career at Faircity Hotels and Apartments
Monique Cardona spent significant time at Faircity Hotels and Apartments, starting as a Receptionist at Faircity Quatermain & Falstaff Hotels from 2003 to 2004. She then progressed to the roles of Group Channel Manager and Group Revenue Manager, serving from 2012 to 2017. During these years, she honed her skills in revenue and channel management while overseeing various operational roles. Monique's time at Faircity laid the groundwork for her expertise in hotel management and operations.
Early Career in Hospitality
Monique's career in hospitality began in 2001 at The Hilton Sandton as a Commis Chef. She also worked at The Westcliff and St. Martins on the Isle as a Receptionist between 2002 and 2005. She then joined Faircity Quatermain & Falstaff Hotels as a Front Office Manager and later as Reservations Manager, gaining comprehensive front-of-house experience that enriched her managerial capabilities.
Educational Background
Monique Cardona holds a Bachelor of Arts in Psychology from the University of South Africa, which she obtained between 2013 and 2016. She also achieved a Higher Diploma with Honors in Hospitality Administration and Management from the International Hotel School, where she studied from 2001 to 2003. Monique completed her secondary education at Marais Viljoen High, where she matriculated in 2000.