Muhammad Firdaus Ab Azis
About Muhammad Firdaus Ab Azis
Muhammad Firdaus Ab Azis is an Operation Team Lead at Expedia Group in Malaysia, with extensive experience in service operations and educational consulting.
Title: Operation Team Lead at Expedia Group
Muhammad Firdaus Ab Azis currently serves as the Operation Team Lead at Expedia Group. His professional journey within the company began in 2018, and he transitioned to this leadership role in 2023. Operates out of Malaysia in a hybrid work environment, Firdaus demonstrates extensive expertise in managing team operations efficiently and effectively.
Experience: Service & Operation Associate III at Expedia Group
Prior to his current position, Firdaus worked as a Service & Operation Associate III at Expedia Group from 2020 to 2023. During his tenure in Petaling Jaya, Selangor, Malaysia, he honed his skills in service operations, focusing on providing exceptional customer service and support within a high-profile travel and hospitality company.
Experience: Lodging Partner Associate II at Expedia Group
From 2018 to 2020, Firdaus held the position of Lodging Partner Associate II at Expedia Group. In this role, he was responsible for managing relationships with lodging partners and ensuring seamless collaborations. His effective communication and operational insights set a strong foundation for his later roles within the organization.
Education: Management and Science University
Muhammad Firdaus Ab Azis holds a Bachelor of Counseling and Guidance from Management and Science University, where he studied from 2009 to 2015. His academic achievements in education provide a solid underpinning for his professional abilities in counseling, guidance, and team management.
Previous Role: Educational Consultant at Management and Science University
In the early stages of his career, Firdaus worked as an Educational Consultant at Management and Science University for one year from 2016 to 2017. This role allowed him to apply his academic background in education, offering valuable consulting services and contributing to the academic development of students in Selangor, Malaysia.