Nurliyana Mohd Yasin
About Nurliyana Mohd Yasin
Nurliyana Mohd Yasin is the Manager of Lodging Partner Support at Expedia Group in Kuala Lumpur, Malaysia, where she oversees service quality checks and team performance.
Current Role at Expedia Group
Nurliyana Mohd Yasin is the Manager of Lodging Partner Support at Expedia Group. She has been in this position since 2017, working out of Kuala Lumpur, Malaysia. Her responsibilities include conducting service quality checks, headcount planning, and facilitating team meetings and huddles. Nurliyana presents business reviews on a weekly and quarterly basis and coaches her team to achieve their KPI targets.
Previous Positions at Expedia Group
Before becoming Manager, Nurliyana held two other positions at Expedia Group. From 2015 to 2017, she was a Team Leader of Lodging Partner Support. Prior to that, she served as an Associate in Lodging Partner Support from 2013 to 2015. Both roles were based in Kuala Lumpur, Malaysia. These experiences have contributed to her extensive knowledge and expertise in lodging partner support.
Education at Universiti Teknologi MARA
Nurliyana Mohd Yasin completed her education at Universiti Teknologi MARA, where she studied Science and Technology. She earned a Diploma in this field, completing her studies from 2008 to 2011. Her educational background has given her a strong foundation in scientific and technological principles.
Managerial Responsibilities
In her managerial role at Expedia Group, Nurliyana Mohd Yasin is responsible for a variety of key tasks. These include conducting service quality checks to ensure high standards, planning headcount to manage her team effectively, and organizing team meetings and huddles. She also regularly presents business reviews and coaches her team to meet KPI targets.