Sanchit Jain
About Sanchit Jain
Sanchit Jain is a Manager I, Fraud & Risk at Expedia Group in Gurugram, Haryana, India, with extensive experience in customer operations and social media escalations.
Current Role at Expedia Group
Sanchit Jain currently serves as Manager I, Fraud & Risk at Expedia Group. He started this role in 2022 and is based in Gurugram, Haryana, India. This role involves managing fraud and risk, ensuring the security and integrity of Expedia Group’s operations. His responsibilities likely include overseeing risk assessment, implementing fraud prevention strategies, and ensuring compliance with legal and regulatory standards.
Previous Roles at Expedia Group
Before his current role, Sanchit Jain held several positions at Expedia Group. From 2021 to 2022, he worked as a Supervisor (People Manager) in Global Customer Operations. Prior to that, he served as Team Lead for Global Dilemma Tier 3 from 2019 to 2021. Sanchit also handled EMEA Social Media Escalations from 2017 to 2019. Throughout his tenure, he gained experience in managing teams, resolving high-priority issues, and handling customer escalations through social media platforms.
Experience at InterGlobe Technologies
From 2014 to 2015, Sanchit Jain worked at InterGlobe Technologies as a Customer Service Executive (CSE). This role likely involved managing customer inquiries, providing support, and ensuring a high level of client satisfaction. The experience provided him with foundational skills in customer service and operations.
Educational Background
Sanchit Jain pursued his Bachelor of Arts (B.A.) in Humanities/Humanistic Studies at D.A.V College from 2012 to 2015. Prior to that, he completed his schooling at D.A.V PUBLIC SCHOOL, where he studied Mathematics, Economics, Business Studies, and Political Science from 1995 to 2012. His educational background has equipped him with a broad understanding of various disciplines, contributing to his versatile professional skill set.