Sandra Oxford
About Sandra Oxford
Sandra Oxford is a Transport Analyst and Quality Assurance professional at Expedia, Inc. and a Lead Quality Analyst for Agent Processes at Orbitz Worldwide, based in the Greater Nashville Area.
Current Roles at Expedia, Inc. and Orbitz Worldwide
Sandra Oxford has been working at Expedia, Inc. as a Transport Analyst / Quality Assurance since 2016. Concurrently, she holds a position at Orbitz Worldwide as Lead Quality Analyst for Agent Processes, a role she has filled since 2013. Both positions are based in the Greater Nashville Area, TN. In her current capacities, she provides support to vendor and training managers, and audits multiple businesses in a Global Delivery System (GDS) environment.
Experience in Quality Analysis and Training
Sandra Oxford's career in quality analysis and training spans numerous roles across various organizations. From 2009 to 2012, she worked as a Retail Loss / ADM Analyst at Intelenet Global Services in the Greater Nashville Area, TN. Prior to this, she was a Training Specialist at Orbitz Worldwide between 2007 and 2009. Earlier roles include working at ACS, Inc as a Quality Analyst, Distribution Supervisor, and Training Specialist from 2005 to 2007. These roles focused on enhancing quality assurance processes and delivering training programs.
Career in Travel and Corporate Training
Sandra has a rich background in the travel industry, starting with her role at Cendant Travel as a Travel Agent and Domestic Travel Trainer from 1998 to 2001 in the Cheyenne, Wyoming Area. She continued with Cendant Travel as a Corporate Travel Agent, Corporate Travel Trainer, and Corporate Business Analyst until 2005 in the Greater Nashville Area. Her responsibilities included guiding corporate clients in travel-related issues and training employees on travel systems and protocols.
Early Career and Education
Sandra's early career involved various roles at Six Flags Great Adventure from 1976 to 1983 and as an Area Supervisor at Six Flags Great America from 1985 to 1986. She also worked as a Long Term Substitute Teacher with the Department of Defense Education Activity in Germany from 1993 to 1996. She holds a Bachelor's Degree in Community Health and Public Administration from Slippery Rock University of Pennsylvania, completed in 1982, and an Associate's Degree in General Communication from Brookdale Community College, completed in 1980.
Interests and Community Engagement
Outside of her professional responsibilities, Sandra Oxford is passionate about outdoor activities such as hiking, kayaking, and biking. She enjoys sharing these experiences to promote environmental awareness. In her professional role, she emphasizes the importance of correct process execution for task success and resource savings. Sandra’s work involves close collaboration with offshore vendors, various teams within Orbitz Worldwide, Inc., and multiple airlines.