Shannon Daniels
About Shannon Daniels
Shannon Daniels is the Corporate Customer Service Retention Manager at Expedia Local Expert, with a background in hospitality, materials management, and public relations.
Current Role at Expedia Local Expert
Shannon Daniels serves as the Corporate Customer Service Retention Manager at Expedia Local Expert. Since 2018, she has been working in this role in Las Vegas, Nevada. Her primary responsibilities include managing corporate customer service and implementing strategies to enhance customer retention.
Previous Experience at Hilton
Shannon Daniels worked as a Front Desk Agent at Hilton from 2016 to 2018. During her two-year tenure in Hattiesburg, Mississippi, she was responsible for welcoming guests, managing reservations, and ensuring a seamless guest experience at the front desk.
Service with US Air Force Reserve
Shannon Daniels served as a Materials Management Specialist in the US Air Force Reserve from 2011 to 2017. For six years, she worked in Biloxi, Mississippi, where she managed the logistics of materials and inventory, ensuring the effective delivery of supplies and resources.
Education at The University of Southern Mississippi
Shannon Daniels holds a Bachelor of Arts (BA) in Public Relations/Image Management from The University of Southern Mississippi. She studied there from 2013 to 2017, acquiring key skills in public relations, image management, and communication strategies.
Expertise in Performance Management and Marketing
Shannon Daniels has extensive expertise in performance management within the hospitality industry. She is proficient in planning and executing marketing campaigns using various tools and techniques. Additionally, her advanced skills in Adobe Photoshop and InDesign aid her marketing and public relations efforts. Her strong background in journalism supports her effective communication strategies.