Silvana Juarez
About Silvana Juarez
Silvana Juarez is a Customer Service Associate at Expedia Group in Mexico City, with a background in hospitality and retail spanning various roles and companies.
Title
Silvana Juarez currently works as a Customer Service Associate at Expedia Group, based in Mexico City, Mexico. She has been with the company in this role since 2020.
Career at Expedia Group
Silvana Juarez has a significant tenure at Expedia Group. Before her current role as a Customer Service Associate starting in 2020, she worked as a Lodging Content Associate from 2018 to 2020 in the Mexico City Area, Mexico.
Previous Roles in Hospitality and Retail
Silvana Juarez has an extensive background in hospitality and retail. She worked as a Retail Sales Associate at Starboard Cruise Services for one year from 2016 to 2017 in the Miami/Fort Lauderdale Area. Additionally, she served as a General Manager Assistant at Ferreteria La Azteca for eight months in 2016 in Tepeaca, Puebla.
Experience at Walt Disney World and Cruise Lines
Silvana Juarez has experience in guest relations and cultural ambassadorship. She worked at Walt Disney World as a Guest Relations Cultural Ambassador from 2014 to 2015 and as a Cultural Representative from 2012 to 2013, both in Orlando, Florida. She also worked with Celebrity Cruises, Inc. as a Snack Attendant Casual Dining for four months in 2014.
Education and Internship Experience
Silvana Juarez holds a Bachelor's degree in Hotel & Restaurant Management from Fundación Universidad de las Américas, Puebla, A.C., where she studied from 2006 to 2011. Her early career included an internship and various roles at Palace Resorts and a trainee program at UDLAP's Hostal San Andrés.