Soňa Baťková
About Soňa Baťková
Soňa Baťková is a Technical Support Analyst II at Expedia, Inc. in Prague, Czech Republic, with a background in IT support and training coordination.
Current Role at Expedia, Inc.
Soňa Baťková is currently working at Expedia, Inc. based in Prague, Czech Republic. She holds the position of Technical Support Analyst II since 2017. Additionally, she serves as a Training Coordinator since 2015 and as a Senior Technical Support Representative since 2013. In her various roles at Expedia, she manages different aspects of technical support and training coordination.
Previous Experience at IBM Global Services
Prior to her current roles at Expedia, Soňa Baťková worked at IBM Global Services as IT-2nd level support for Lotus Notes - Application Deployment. Her tenure at IBM spanned from 2011 to 2013 and was based in Brno. During this time, she was responsible for second-level IT support, focusing on Lotus Notes application deployment.
Early Career Roles
Soňa Baťková began her career with roles at Binta s.r.o. and A.L.C.Z. a.s., both based in Prague. From 2010 to 2011, she worked as an IT Specialist at Binta s.r.o. Prior to that, from 2003 to 2010, she served in an archiving role at A.L.C.Z. a.s., gaining early career experience and developing her IT skills.
Education and Qualifications
Soňa Baťková has a strong educational background in IT. She studied at ZMVS Trebic and completed her studies in 2010. Additionally, she graduated from Vyšší odborná škola Karla IV. 13 in 2009 after three years of study. Her secondary education was completed at the Secondary School Blatná, where she studied from 2001 to 2005.