Suzannah Curik
About Suzannah Curik
Suzannah Curik is a Billing Specialist at Vrbo in Austin, Texas, with a background in customer service and accounting.
Title
Suzannah Curik currently holds the position of Billing Specialist at Vrbo, a role she has been in since 2020. She is based in Austin, Texas, United States.
Professional Experience at Vrbo
Suzannah Curik has been with Vrbo in various roles over the years. Prior to her current position, she worked as a Resolution Specialist for 7 months in 2020 and as a Customer Experience Agent from 2018 to 2019 for 1 year. In these roles, she has gained extensive experience in customer service and resolution management.
Previous Work Experience
Before joining Vrbo, Suzannah Curik worked in different capacities. She was an Accountant II at the Texas Department of Family and Protective Services from 2016 to 2017 for 1 year. She also held the position of Administrative Coordinator at DJO Global from 2015 to 2016 for 1 year. Additionally, she served as a Direct Deposit Concierge Specialist/Customer Service Representative at AchieveCard from 2010 to 2015 for 5 years.
Education and Expertise
Suzannah Curik pursued her education in Communication and Media Studies at Temple College from 2018 to 2021, and studied Business at Southwest Texas Junior College from 2005 to 2007. She completed her high school education at Taylor High School from 2001 to 2005. Her education provided her with a foundational understanding of business and communication.
Roles and Responsibilities at Vrbo
In her current role as a Billing Specialist at Vrbo, Suzannah Curik is responsible for coordinating with software developers via an internal ticket process to resolve payment disbursement and tax liability issues. She utilizes multiple systems including TPG Salesforce, Chase Payment Processor, PayPal Manager, and payout vendors such as Hyperwallet and Adyn/World Pay. She is also part of the Billing Team's Party Planning and Welcoming Committee, organizing team events and ensuring new team members have the necessary resources.