Tom North
About Tom North
Tom North is a Product Manager at Expedia, Inc. in London, United Kingdom, with a diverse background in information technology and client services.
Current Position as Product Manager at Expedia, Inc.
Tom North is currently serving as a Product Manager at Expedia, Inc. He has held this role since 2018 in London, United Kingdom. As a Product Manager, it is likely he is responsible for overseeing the development and success of products, managing the product lifecycle, and ensuring alignment with business goals. His expertise in this role likely includes strategic planning, user experience, and product optimization.
Previous Role as Information Technology Manager at Expedia, Inc.
Prior to his current role, Tom North was an Information Technology Manager at Expedia, Inc. from 2017 to 2018 in London, United Kingdom. During this period, he likely handled IT infrastructure, managed technical teams, and ensured the reliability and efficiency of technological services. This role would have required a deep understanding of IT systems, project management skills, and the ability to solve complex technical problems.
Additional Experience at Expedia, Inc. and Tangoe
Tom North also served as a Senior Process Analyst at Expedia, Inc. from 2015 to 2017 in London, United Kingdom. Before that, he was a Manager of Client Services at Tangoe from 2014 to 2015 in Abingdon, and a Service Delivery Executive at Tangoe from 2011 to 2014. His tenure at Tangoe involved managing client relationships, ensuring service quality, and optimizing delivery processes. These roles highlight his capability in process improvement and client service management.
Early Career Roles
In the early stages of his career, Tom North worked at ttMobiles as a Service Delivery Development Coordinator from 2009 to 2011 and as a Service Centre Operative from 2007 to 2008. These roles provided him with foundational experience in service delivery, coordination, and operational management. This early exposure to the telecommunications industry helped shape his understanding of service operations and delivery frameworks.
Educational Background
Tom North studied at the University of Portsmouth, where he achieved a Bachelor of Science degree in Criminology and Criminal Justice. His academic journey also included time at King Alfred's Community and Sports College. His educational background provides a diverse foundation that complements his professional experiences in technology and client services.