Vanessa A.
About Vanessa A.
Vanessa A. is a Senior Learning and Development Specialist at Expedia Group in Madrid, Spain, with extensive experience in designing and coordinating learning solutions.
Current Role at Expedia Group
Vanessa A. currently serves as a Senior Learning and Development Specialist at Expedia Group in Madrid, Community of Madrid, Spain. She began this role in 2021. In this capacity, she focuses on designing and coordinating learning solutions, bolstered by her strong analytical thinking and management skills. Her extensive experience allows her to create effective training programs that support the company's goals.
Previous Experience at Expedia Group
Prior to her current role, Vanessa worked at Expedia Group as a Learning Experience Specialist from 2019 to 2021. She spent two years in Madrid, leveraging her expertise to enhance the learning experiences of employees through well-crafted training programs. Her focus on effective collaboration and communication contributed to the company's training initiatives.
Roles at Vrbo and HomeAway
Vanessa A. has a notable history with Vrbo and HomeAway. She served as a CS Training Specialist at Vrbo from 2018 to 2020, also in Madrid. Before that, she held the position of EU New Hire CS Training Specialist at HomeAway from 2017 to 2018. Earlier, she was an EU Guarantee Specialist at HomeAway for a year, starting in 2016. Through these roles, Vanessa contributed significantly to customer service training and onboarding initiatives.
Earlier Career and Roles
Vanessa’s career includes her role as a CX Specialist at Airbnb in Dublin for 11 months in 2015. She also worked at Accenture as a QA - Google Account Recovery Investigation Services from 2014 to 2015. Vanessa's other roles include being a Learning Program Manager at Foro de Formación y Ediciones SLU from 2007 to 2013, and a Pharmacist Supervisor at Farmacia del Angel from 2005 to 2007.
Educational Background
Vanessa A. holds a Master's degree in Management and Design of Educational Content in a virtual Environment: Moodle E-learning Platform from the University of Extremadura, obtained in 2013. She also earned a Bachelor's Degree in Pharmacy Science from the University of Salamanca. Her educational background equips her with the skills necessary for developing comprehensive learning programs.