Vikram Chohan
About Vikram Chohan
Vikram Chohan is the Director of Voice of the Partner at Expedia Group, with extensive experience in customer insight and research roles across various companies in London, UK.
Company
Vikram Chohan is currently working at Expedia Group as the Director, Voice of the Partner, starting in 2022. Based in London, England, United Kingdom, this role aligns with his extensive background in customer and partner insight, further deepening his expertise.
Professional Title
Vikram Chohan holds the position of Director, Voice of the Partner at Expedia Group. His role emphasizes gathering and analyzing partner feedback to drive improvements and strategic changes within the company.
Previous Positions at FIS
Vikram Chohan served as Director, VoC (Voice of Customer) at FIS from 2020 to 2022. During his tenure, he focused on capturing and leveraging customer feedback to enhance the customer experience, working from their London office.
Career at Worldpay
At Worldpay, Vikram Chohan was the VoC Senior Insight Manager from 2019 to 2020. His responsibilities included collecting and analyzing customer insights to inform business decisions. He worked in this role for 8 months in London.
Education and Expertise
Vikram Chohan studied Business Management at The University of Sheffield, achieving a 2:1 Ba(Hons) degree from 2006 to 2009. His educational background laid the foundation for his extensive career in customer and partner insights.
Background in Financial Services
Vikram Chohan has over 8 years of experience in Financial Services, with a focus on developing sustainable Customer Measurement Frameworks. He is proficient in both qualitative and quantitative research methodologies.
Work at RBS
Vikram Chohan has an extensive history at RBS from 2010 to 2019 in various roles, such as Research Operations Manager, Insight Analyst, and Core Products Proposition Manager, among others. He consistently drove customer-centric improvements through his research and insights, all within the London area.