Yuki Hamai
About Yuki Hamai
Yuki Hamai is a Lodging Content Associate at Expedia, Inc. with a background in customer relations and tour guiding.
Title
Yuki Hamai holds the position of Lodging Content Associate at Expedia, Inc. Yuki has been in this role since 2015 and is based in Seattle, Washington, United States.
Professional Background
Yuki Hamai began their career in 2010 as a Japanese Tour Guide at the Polynesian Cultural Center in La'ie, Hawaii, where they worked for two years. From 2012 to 2015, Yuki took on the role of Customer Relations at Kyäni in Idaho Falls, Idaho. Since 2015, Yuki has been working at Expedia, Inc. as a Lodging Content Associate.
Educational Background
Yuki Hamai attended Brigham Young University - Hawaii. There, Yuki studied Music and earned a Bachelor of Arts degree.
Achievements at Expedia
At Expedia, Inc., Yuki Hamai has played a significant role in reducing backlog cases for the APAC teams. Yuki collaborated with other leads to investigate and resolve pending issues. Yuki also provided orientations and training to new hotel partners, aiding them in optimizing their products using Expedia's tools. Additionally, Yuki assumed a leadership role by submitting weekly team KPI reports and discussing potential improvements.