Ray Irvin
About Ray Irvin
Ray Irvin is a Technical Account Manager at ExtraHop, where he has worked since 2019. He has extensive experience in technical project management, systems security, and cloud networking, with a background in sales and customer advocacy.
Work at ExtraHop
Ray Irvin has served as a Technical Account Manager at ExtraHop since 2019. In this role, he focuses on fostering client relationships and ensuring customer satisfaction within the Greater Seattle Area. His responsibilities include managing technical projects and advocating for both internal and external customers. He leverages his extensive experience in systems security and cloud networking to address client needs effectively.
Previous Experience
Before joining ExtraHop, Ray Irvin worked at GTT as a Strategic Sales/Account Manager from 2015 to 2017. He also held the position of Service Account Manager at MegaPath Inc. from 2005 to 2015, where he managed cross-stakeholder relationships. Earlier in his career, he was a NOC Unix Engineer at Aventail from 2002 to 2005, which contributed to his strong UNIX/Linux background.
Education and Expertise
Ray Irvin earned a Bachelor of Arts degree in Political Science and Government from Washington State University. His educational background, combined with his professional experience, has equipped him with a solid foundation in systems security and cyber security. He possesses expertise in cloud security infrastructure and cloud networking, which supports his technical account management role.
Technical Project Management
Ray Irvin has extensive experience leading end-to-end technical projects, particularly for Government sector clients. His work includes selling, configuration, testing, and implementation of technical solutions. He has a proven track record of managing complex compliance requirements and has been involved in process improvement and quality assurance initiatives in various technical projects.
Sales and Revenue Growth
Throughout his career, Ray Irvin has been active in building sales pipelines and engaging in sales revenue growth activities. His ability to listen intently to customers allows him to identify and resolve business challenges effectively. His history of managing matrixed relationships has contributed to his success in driving customer satisfaction and revenue growth.