Carly Byrge

Senior Customer Service Associate @ Faire

About Carly Byrge

Carly Byrge is a Senior Customer Service Associate at Faire, where she provides technical support to small businesses. With a background in customer service and a cosmetology degree, she has developed a strong understanding of quality products and services.

Current Role at Faire

Carly Byrge currently serves as a Senior Customer Service Associate at Faire, a position she has held since 2023. In this role, she provides technical support and purchasing assistance to over 200,000 small businesses and independent brands utilizing the Faire online wholesale marketplace. Her responsibilities include addressing customer inquiries and ensuring a smooth user experience for clients navigating the platform.

Previous Experience at Faire

Carly Byrge worked at Faire as a Customer Service Associate from 2021 to 2023. During her two years in this role, she developed skills in customer interaction and problem-solving. Her experience contributed to her understanding of the needs of small businesses and the importance of quality service in the wholesale marketplace.

Background in Retail and Customer Service

Prior to her tenure at Faire, Carly Byrge held various positions in the retail sector. She worked at Whole Foods Market as a Bakery Specialist from 2020 to 2023, where she honed her customer service skills. Additionally, she served as an Assistant Produce Manager at Natural Grocers by Vitamin Cottage from 2017 to 2020. These roles allowed her to develop a keen eye for quality products and services.

Education and Expertise in Cosmetology

Carly Byrge studied at Taylor Andrews Academy of Hair Design, where she focused on Barber/Styling and Nail Instruction. She achieved her Cosmetology degree from 2014 to 2015. This educational background provides her with a unique understanding of the beauty industry, enhancing her ability to meet customer needs in that sector.

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