Kieryen Powell
About Kieryen Powell
Kieryen Powell is a Customer Support Specialist at Faire, with three years of experience in the role. They have a diverse background in customer service across various industries, including retail and eCommerce.
Work at Faire
Kieryen Powell has been employed at Faire as a Customer Support Specialist since 2021. In this role, Powell utilizes a strong background in customer service to assist clients effectively. The position is based in the Salt Lake City Metropolitan Area, where Powell has contributed to enhancing customer satisfaction through efficient support strategies.
Previous Employment Experience
Before joining Faire, Kieryen Powell held various positions in customer support and operations. Powell worked as a Reassignment Agent at Tesla Energy Solar Power for three months in 2021. Prior to that, Powell served as an Operations Coordinator at Bungalow for four months in 2020. Additional experience includes a role as a Customer Support Specialist at CLEAR and as a Team Lead at Jet.com, where Powell developed leadership skills and customer service expertise.
Education and Expertise
Kieryen Powell studied at Alta High School from 2008 to 2011 and later attended Front Range Community College for one year. Powell possesses advanced skills in Microsoft Office, which support efficient management of customer support tasks. This educational background, combined with extensive experience in retail and eCommerce, contributes to Powell's expertise in customer service.
Background in Retail and eCommerce
Kieryen Powell has a robust background in both retail and eCommerce industries. Prior to current employment, Powell worked at Walmart eCommerce as a Partner Operations employee for one year and held positions at francesca’s® and Forever 21. This diverse experience in customer-facing roles has equipped Powell with the necessary skills to navigate various customer service challenges.
Leadership and Team Management
Throughout Kieryen Powell's career, there has been a demonstrated ability to lead teams effectively. As a Team Lead at Jet.com, Powell was responsible for guiding team members and ensuring operational efficiency. This leadership experience is complemented by roles that required collaboration and coordination within teams, enhancing overall performance in customer support environments.