Amy Bridges
About Amy Bridges
Amy Bridges is a Customer Engagement Manager at Fairmatic, specializing in technology solutions for customer engagement in the InsureTech industry. She has a diverse background in customer success, marketing, and sales, with experience at various companies across the United States.
Work at Fairmatic
Amy Bridges currently serves as the Customer Engagement Manager at Fairmatic, a role she has held since 2024. In this position, she focuses on enhancing customer interactions and optimizing engagement strategies within the InsureTech sector. Her expertise in implementing technology solutions for customer engagement is instrumental in driving Fairmatic's mission to improve customer experiences.
Previous Experience in Customer Engagement
Before joining Fairmatic, Amy Bridges accumulated extensive experience in customer engagement roles. She worked as a Customer Success Manager at Broker Buddha from 2022 to 2024, where she was responsible for ensuring customer satisfaction and success. Additionally, she held the position of Customer Success Representative at XILO from 2021 to 2022, further solidifying her skills in customer relationship management.
Education and Expertise
Amy Bridges earned her Bachelor of Arts in Integrated Social Science from the University of Washington, where she studied from 2018 to 2020. Prior to that, she obtained an Associate of Arts and Sciences from Wenatchee Valley College in 2018. Her educational background supports her specialization in technology solutions for customer engagement, particularly in the InsureTech industry.
Career Background
Amy Bridges has a diverse career background, having worked in various roles across multiple industries. She began her career in 2006 at Unicel as a Business Sales representative. Over the years, she has held positions such as Marketing Coordinator at The Simmons Partner Network and Resident Services Manager at Bonaventure Senior Living. Her varied experiences contribute to her comprehensive understanding of customer engagement and marketing.
Skills and Advocacy
Amy Bridges possesses skills in managing Google My Business profiles to enhance online presence for businesses. She is experienced in utilizing CRM systems to streamline customer relationship management processes and has expertise in creating automated email and texting workflows to improve customer communication. Additionally, she advocates for ocean conservation by promoting the reduction of single-use plastics.