Felipe Paclian
About Felipe Paclian
Felipe Paclian serves as the Head of SMB Sales at Findem, bringing extensive experience in sales and operations across various companies in the Philippines. His background includes roles in account management, legal editing, and business development, with a strong focus on optimizing sales processes and enhancing customer satisfaction.
Current Role at Findem
Felipe Paclian serves as the Head of SMB Sales at Findem, a position he has held since 2023. In this role, he is responsible for overseeing sales strategies targeted at small and medium-sized businesses. His focus is on optimizing sales processes and enhancing customer engagement. He utilizes his extensive experience in sales management to drive revenue growth and improve client relationships.
Previous Experience in Sales and Management
Prior to his current role, Felipe held various positions that contributed to his expertise in sales and management. He worked at Snappr Inc. as Head of Consumer & SMB Sales from 2018 to 2022, where he developed strategies to enhance sales performance. He also served as Sales Manager at Global Learning Support in 2016 and as Account Manager from 2012 to 2016, gaining significant experience in the training and education sector.
Background in Legal and Operations
Felipe's career includes a background in legal editing and operations management. He worked as a Legal Editor at eData Services US, L.L.C. from 2004 to 2008, where he honed his analytical skills. He later transitioned to Global Learning Support as Operations Manager in 2016, where he implemented systems to improve operational efficiency.
Expertise in Sales Processes and CRM Tools
Felipe is proficient in using CRM platforms such as Salesforce and FreshSales. His expertise lies in optimizing sales processes and implementing tailored sales and marketing solutions. He has a strong track record of building and improving sales processes, focusing on customer satisfaction and retention through effective relationship management.
Leadership and Team Development
Felipe is recognized for his proactive leadership style, which encourages team members to take ownership of their roles. He is committed to empowering staff through coaching, training, and mentoring, fostering cohesive teams. His approach emphasizes the importance of collaboration and continuous improvement in achieving sales and marketing objectives.