Alfred Martinez
About Alfred Martinez
Alfred Martinez is a Help Desk Support Analyst at FloWorks International in Houston, Texas, with a strong background in information technology and computer repair. He has held various roles in the tech industry, including positions at Dell, DecisionOne, and Vinson & Elkins, and has completed studies in Network Security and Information Technology.
Work at FloWorks International
Alfred Martinez has been employed at FloWorks International since 2016, serving as a Help Desk Support Analyst. In this role, he provides technical assistance and support to users within the organization. His responsibilities include troubleshooting hardware and software issues, managing user accounts, and ensuring efficient operation of IT systems. His tenure at FloWorks International spans over eight years, contributing to the company's operational efficiency in the Houston, Texas area.
Previous Experience in IT Support
Prior to his current position, Alfred Martinez held various roles in the information technology sector. He worked at Dell as a Computer Technician for six months in 2011 and then transitioned to DecisionOne as a Field Engineer/Technician from 2012 to 2013. He also served as a Desktop Support technician at DISYS from 2013 to 2016. His diverse experience in IT support roles has equipped him with a strong foundation in computer repair and system troubleshooting.
Education and Expertise in Information Technology
Alfred Martinez has a solid educational background in information technology. He studied at TechSkills, where he achieved a degree in Information Technology from 2009 to 2012. He furthered his education at Houston Community College, obtaining a certification in Network Security in 2015. His expertise includes skills in Computer Repair, Domain Name System (DNS), System Deployment, and Software Documentation, particularly within the logistics and supply chain industry.
Background in Engineering and Administration
Before focusing on information technology, Alfred Martinez worked at Vinson and Elkins for eight years, where he held multiple roles including Facilities Engineer, Purchasing Assistant, and Admin Assistant. This experience provided him with a diverse skill set that includes administrative support and procurement processes. His background in engineering complements his technical skills, allowing him to approach IT challenges with a comprehensive understanding of operational needs.