Geraldine Madamba
About Geraldine Madamba
Geraldine Madamba is a Merchant Operations Analyst at Fluz in New York, specializing in drafting Knowledge Base articles and supporting merchant data initiatives.
Title
Geraldine Madamba is currently serving as a Merchant Operations Analyst at Fluz, based in New York, New York, United States.
Previous Work Experience
Geraldine has garnered diverse professional experience in various roles across multiple companies. She worked as a Senior Relationship Manager at Accel Digital Media, Inc. from 2020 to 2021 for 5 months. Prior to that, she was a Relationship Manager at the same company for 7 months in 2020, stationed in Pasig City, Philippines. Additional roles include being a Microcast Contributor at YKYZ from 2019 to 2020 for 6 months and an intern in the PTV Sports Department at People's Television Network, Inc. in 2018 for 0 months in the National Capital Region, Philippines.
Education and Expertise
Geraldine Madamba completed her BA in Speech Communication from the University of the Philippines, studying Communication and Media Studies from 2015 to 2019. Her education has equipped her with skills in content creation, which she continues to apply and develop in her professional roles.
Current Role at Fluz
In her position at Fluz, Geraldine drafts and publishes Knowledge Base articles to assist users with merchant-related queries. She creates detailed usage instructions to help users understand processes such as redeeming gift cards and checking balances. Additionally, she supports merchant data collection and enhancement initiatives, playing a critical role in operational efficiency.
Professional Development
Geraldine focuses on self-improvement by continually honing her skills outside of work. She is actively learning social media management to expand her expertise and enhance her professional capabilities in the field of content creation.