Michaela Cabahug
About Michaela Cabahug
Michaela Cabahug is the Head of Customer Operations at Fluz in New York, with extensive experience in leasing and property management across the Philippines, China, and the United States.
Current Position at Fluz
Michaela Cabahug is currently the Head of Customer Operations at Fluz, based in New York, New York, United States. She leverages her deep expertise in customer operations to oversee the company's customer interaction strategies and service quality. Michaela's role involves the management of customer service teams, ensuring excellence in customer satisfaction and operational efficiency.
Previous Roles in Leasing Management
Michaela Cabahug has extensive experience in leasing management, having worked at SM Supermalls in various locations and roles. From 2018 to 2019, she served as the Leasing Manager at SM Bacoor. Prior to that, from 2016 to 2018, she was the Leasing Manager (OIC) at SM Chengdu in Sichuan, China. From 2014 to 2016, she held the same position at the SM Mall of Asia. Her roles predominantly focused on managing leasing operations, tenant relations, and ensuring optimal occupancy rates within the malls.
Educational Background
Michaela Cabahug has a diverse academic background, having studied across multiple countries. She attended the KDI School of Public Policy and Management, where she studied public management and achieved a credential in Development Policy from 2013 to 2014. She holds a Bachelor of Business Administration (BBA) in International Business, with a minor in Shipping and Logistics, from Kainan University, earned between 2006 and 2010. Additionally, she studied Political Science at the University of the Philippines from 2004 to 2006 and completed her high school education at Colegio San Agustin-Makati in 2004.
Experience in Diverse Sectors
Michaela Cabahug's professional experience spans multiple sectors, including real estate, retail, and cosmetics. She worked at Huang Hsiang Development Corporation as an Assistant to the President from 2011 to 2013 in the Philippines, managing various executive-level tasks. She also owned a small business, MINERÀLE COSMETICS MFG., from 2010 to 2013. Additionally, she interned at the Manila Economic and Cultural Office (MECO), Taipei, in 2008, where she gained insights into public and cultural affairs.
Multilingual Abilities and Cross-Cultural Expertise
Michaela Cabahug is fluent in Mandarin, a skill that enhances her capability to manage international customer operations and negotiations. Her work experience in different countries, including the Philippines, China, and the United States, has provided her with a rich cultural perspective. This international exposure is critical in her current role, where understanding diverse customer bases is essential. Her background underscores her adaptability and proficiency in handling cross-cultural interactions effectively.