Jordana Bautista
About Jordana Bautista
Jordana Bautista is a Service Advisor with extensive experience in customer service within the automotive industry. She has worked at Toyota Canada Inc. and Ford Motor Company, and holds a diploma in oil and gas administration from CDI College Edmonton.
Work at Ford Motor Company
Jordana Bautista has been employed at Ford Motor Company as a Service Advisor since 2015. In this role, she has accumulated nine years of experience in providing customer service and support. Her responsibilities include assisting customers with their service needs and ensuring a high level of satisfaction. Jordana's tenure at Ford has allowed her to develop a deep understanding of automotive services and customer relations.
Current Role at Toyota Canada Inc.
Since 2017, Jordana Bautista has served as a Senior Customer Service Advisor at Toyota Canada Inc. in Edmonton, Alberta. In this position, she has focused on enhancing customer experiences and managing service inquiries. Her role involves coordinating service appointments and addressing customer concerns, contributing to the overall efficiency of the service department.
Education in Oil and Gas Administration
Jordana Bautista studied Oil and Gas Administration at CDI College Edmonton from 2008 to 2009. She completed a one-year program that provided her with foundational knowledge in the oil and gas sector. This education has contributed to her understanding of administrative processes within the industry.
Previous Experience at Capital Dodge
Before her current roles, Jordana Bautista worked as an Appointment Coordinator at Capital Dodge | Chrysler | Ram | Jeep | Fiat in Ottawa from 2008 to 2009. During her seven-month tenure, she was responsible for scheduling appointments and managing customer interactions, which helped her gain valuable experience in the automotive service industry.