Alona Croteau
About Alona Croteau
Alona Croteau serves as the Director of Client Relations at Freeman Mathis & Gary, LLP, where she focuses on enhancing relationships within the insurance industry. She has extensive experience in claims handling and litigation management across various specialty lines, having held multiple positions in reputable organizations throughout her career.
Work at Freeman Mathis & Gary, LLP
Alona Croteau serves as the Director of Client Relations at Freeman Mathis & Gary, LLP, a position she has held since 2023. In this role, she focuses on strengthening key relationships within the insurance industry. Croteau is also involved in the FMG Assurance practice, which is designed to enhance client compliance, project management, risk assessment, and process improvement.
Previous Experience in the Insurance Industry
Croteau has extensive experience in the insurance sector, having held various roles over the years. She worked at CapSpecialty as Chief Claims Officer for Specialty & Surety from 2018 to 2023. Prior to that, she served as Director of the Subrogation Major Case Unit at Travelers from 2014 to 2015 and as Claim Counsel at Travelers from 2010 to 2013. Her background also includes positions at Allied World, Krebs Farley, PLLC, and Western Litigation, Inc.
Education and Expertise
Alona Croteau earned her Juris Doctor from Loyola University New Orleans College of Law. Her educational background supports her expertise in claims handling and litigation management. She has specialized knowledge in various lines of coverage, including professional lines, healthcare, financial institutions, and general liability.
Claims Handling and Litigation Management Experience
Croteau has a strong foundation in claims handling and litigation management, particularly for specialty lines. Her experience encompasses professional lines, healthcare, public and private directors and officers (D&O) liability, employment practices liability (EPL), surety, fidelity, construction, and general liability. This diverse expertise positions her as a knowledgeable professional in the insurance industry.