Abby Smith
About Abby Smith
Abby Smith is an Order Operations Support Specialist at General Mills, with a background in customer operations and buying roles at Berlin Packaging and Target.
Current Role at General Mills
Abby Smith is currently serving as an Order Operations Support Specialist at General Mills. In this role, she is responsible for providing assistance to multiple business partners on standard order practices and customer setup. She maintains order and invoice compliance to ensure that business processes meet SOX standards. Additionally, Abby supports sales growth through cross-functional partnerships with the Integrated Supply and Demand Team (ISDT), Sales, Trade, and Transportation departments.
Previous Experience at General Mills
Prior to her current position, Abby Smith worked as a Customer Operations Specialist at General Mills from 2018 to 2020 in the Greater Minneapolis-St. Paul Area. During her tenure in this role, she trained all new hire classes for the Customer Operations Specialist role. Abby also maintained a detailed in-depth knowledge of all order management systems and business procedures used in Customer Operations, and supported system rewrites, design changes, enhancements, and ongoing education for the team.
Work Experience at Berlin Packaging
Abby Smith has two notable roles at Berlin Packaging. She served as a Buyer for five months in 2018. Before that, she worked as an Account Coordinator from 2016 to 2018. These roles provided her with essential experience in managing accounts and handling procurement processes within the packaging industry.
Educational Background
Abby Smith studied at Hamline University where she earned a Bachelor of Arts degree in Sociology and Religion. She attended Hamline University from 2010 to 2014. Prior to her university education, she studied at Mahtomedi Senior High School from 2006 to 2010.
Additional Professional Roles
Abby Smith has held multiple roles beyond her corporate positions. She was the Head Dance Team Coach at Hamline University from 2015 to 2017. Additionally, she worked at Target as an Executive Team Lead - Food from 2014 to 2016, where she developed leadership skills by managing food operations within the store.