Erica Berg
About Erica Berg
Erica Berg is a Key Account Manager at General Mills with over 24 years of experience in business planning and customer service operations within the retail industry.
Current Role as Key Account Manager
Erica Berg currently serves as a Key Account Manager at General Mills. In this role, she oversees and manages important client relationships within the non-food retail sector. Her extensive experience at General Mills equips her with the insights and capabilities needed to handle high-stakes accounts effectively.
Career Progression at General Mills
Erica Berg has been with General Mills for over 24 years, starting in 1999. Her career journey includes roles such as Customer Service Operations Specialist I and II, Business Management Associate II, Business Planning Associate, and Business Planning Manager. This trajectory illustrates her broad expertise and dedication to the company, steadily progressing through the ranks.
Previous Roles at General Mills
Before her current position, Erica Berg worked in several roles at General Mills. She was a Business Planning Manager from 2006 to 2008 and a Business Planning Associate from 2004 to 2006. Additionally, she served as Business Management Associate II from 2002 to 2004 and as Customer Service Operations Specialist II from 2000 to 2002. She began as a Customer Service Operations Specialist I from 1999 to 2000. Each role contributed to her comprehensive understanding of business planning and customer service operations.
Educational Background
Erica Berg studied at St. Cloud State University from 1993 to 1998. Her academic background provided a strong foundation for her career in business management and customer service operations. Her education has been pivotal in shaping her long-term career focus and success in the retail industry.
Expertise in Business Planning and Customer Service Operations
Throughout her career, Erica Berg has focused on business planning and customer service operations within the retail industry. Her various roles at General Mills have enabled her to develop extensive experience in managing key accounts and optimizing operational efficiencies. This expertise is crucial in her current role as Key Account Manager.