Danny Dijkzeul
About Danny Dijkzeul
Danny Dijkzeul is a Client Solution Engineer at Cover Genius, with a background in data science and artificial intelligence from the Universiteit van Amsterdam. He has extensive experience in customer success, technical support, and public relations.
Company
Danny Dijkzeul currently works at Cover Genius, where he has been employed since 2022. Cover Genius is renowned for its global customer protection solutions, notably through its XCover platform. This platform embeds insurance solutions into digital platforms, leveraging licenses in over 60 countries to facilitate seamless integration and efficient operations.
Title
Danny Dijkzeul holds the position of Client Solution Engineer at Cover Genius. In this role, he contributes to the development and implementation of customer-centric insurance solutions. His responsibilities include integrating these solutions into various digital platforms and working with APIs to streamline processes such as instant payment of approved claims.
Education and Expertise
Danny Dijkzeul has an educational background in Data Science and Artificial Intelligence. He earned his Master of Science (MS) degree in Data Science from the Universiteit van Amsterdam, studying from 2019 to 2021. Prior to that, he completed his Bachelor’s degree (BSC) in Artificial Intelligence at the same institution, from 2013 to 2019. His expertise includes working with APIs, embedding insurance solutions into digital platforms, and enhancing customer protection mechanisms.
Background
Before joining Cover Genius, Danny Dijkzeul accumulated a diverse range of experiences. He was a Trainer at de ASVA studentenunie from 2018 to 2019 and served as Commissoner of public relations at SNiC (Stichting Nationaal Informatica Congres) from 2018 to 2019. Additionally, he held positions at the Travel foundation VER, including Chairman from 2016 to 2019, Treasurer in 2016, and Committee member from 2014 to 2016. His professional history also includes a long tenure at Copernica Marketing Software, where he worked as a Customer Success Manager, Software Instructor, and Technical Support from 2015 to 2022.
Achievements
Danny Dijkzeul has made significant contributions to the field of client solutions engineering. At Cover Genius, he has helped develop and embed protection solutions for a global customer base via the XCover platform. His work involves close collaboration with partners to enhance customer protection on digital platforms like eBay and Wayfair. He has also contributed to maintaining a high Net Promoter Score for Cover Genius through effective customer engagement and swift claims processing.