Eva Mave Ng
About Eva Mave Ng
Eva Mave Ng is a Senior Client Solutions Engineer at Cover Genius in Sydney, Australia, with extensive experience in client solutions, presales engineering, and customer engagement across various companies including MuleSoft and Salesforce.
Current Role at Cover Genius
Eva Mave Ng is currently working as a Senior Client Solutions Engineer at Cover Genius in Sydney, New South Wales, Australia. She started this position in 2023. In her role, she contributes significantly to the development of full-stack web applications utilizing HTML, CSS, JavaScript, and backend technologies such as Python, Node, or PHP. Eva plays a crucial role in identifying and presenting actionable business growth opportunities to partners using SQL, Google BigQuery, and Google Data Studio.
Previous Experience at MuleSoft
Eva Mave Ng worked at MuleSoft as a Senior Presales Solution Engineer from 2020 to 2023 in Sydney, New South Wales, Australia. During her tenure, she was involved in pre-sales activities where she helped in understanding client requirements and providing tailored solutions. She played a key role in client engagements, leveraging her technical expertise to showcase MuleSoft's capabilities effectively.
Roles at Salesforce
Eva Mave Ng held multiple positions at Salesforce in Sydney, New South Wales, Australia. She worked as a Principal Portfolio Success Manager from 2019 to 2020, Principal Success Specialist from 2018 to 2019, Senior Customer Engagement Specialist from 2012 to 2018, and Senior Premier Support Analyst from 2010 to 2012. Her responsibilities included managing client portfolios, enhancing customer success strategies, engaging with customers to drive product adoption, and providing advanced support solutions.
Educational Background
Eva Mave Ng achieved a Master of Science in Information Technology from Malaysia University of Science and Technology, where she studied from 2003 to 2005. She also holds a B.Sc. (Hons) in Computing from Staffordshire University. Eva completed her secondary education at Chong Hwa Independent High School, attending from 1992 to 1998.
Technical Skills and Contributions
Eva Mave Ng has demonstrated proficiency in full-stack web development, utilizing technologies such as HTML, CSS, JavaScript, Python, Node, and PHP. She has extensive experience with SQL, Google BigQuery, and Google Data Studio, which she employs to uncover business growth opportunities. At Cover Genius, she implemented process improvements through automation and resolved customer-reported issues by troubleshooting and understanding the product technology in depth.