Gena CAO
About Gena CAO
Gena CAO is a Merchant Success Manager at Cover Genius in New York, with a background in sales, administration, and social media coordination in Australia.
Current Position at Cover Genius
Gena CAO currently works as a Merchant Success Manager in the United States for Cover Genius. She joined the company in 2021 and operates out of New York, New York. In this role, she is responsible for ensuring the overall success and satisfaction of merchant partnerships.
Professional Experience in Sales and Administration
Gena CAO has accumulated substantial experience in sales and administration roles. She worked at Plus Fitness, an Australian fitness management company, where she focused on sales and administration from 2020 to 2021. Additionally, she served as a Sales Specialist at C&E PTY LTD from 2016 to 2020.
Social Media Coordination
In 2020, Gena CAO held a role as Social Media Coordinator at All Together Now for four months. During this tenure, she managed social media strategies and content to enhance the organization’s online presence.
Educational Background
Gena CAO has a multi-faceted educational background. She obtained a Bachelor of Commerce (BCom) in Business Administration and Management from Ryerson University in 2019. Additionally, she completed a Bachelor of Management in Accounting and Business/Management from the University of Technology Sydney, where she studied from 2017 to 2020. Prior to her tertiary education, she attended Santa Sabina College from 2011 to 2016.
Early Career in Retail
Gena CAO began her professional journey as a Retail Assistant at MYER in Chatswood, Sydney. She worked there for three months from 2015 to 2016, gaining foundational experience in retail operations and customer service.