Luiza Gusmao
About Luiza Gusmao
Luiza Gusmao is the VP Customer at Cover Genius, with a background in industrial engineering and extensive experience in customer operations and project management.
Title
Luiza Gusmao holds the position of Vice President of Customer at Cover Genius since 2021.
Current Role at Cover Genius
Since 2021, Luiza Gusmao has been serving as the Vice President of Customer at Cover Genius. Her role encompasses overseeing customer operations, ensuring high levels of customer satisfaction, and driving customer-centric initiatives within the company.
Previous Roles at Cover Genius
Luiza Gusmao has held various roles at Cover Genius. From 2020 to 2021, she was the Senior Manager for Global Customer Operations. Prior to that, from 2018 to 2020, she served as Business Manager in Sydney, Australia. She also worked as Project Manager from 2017 to 2018 in Brazil and as a Data Analyst from 2016 to 2017 in Sydney, Australia.
Experience at Midea Carrier
In 2014, Luiza Gusmao gained experience at Midea Carrier, working in Quality and Compliance for 9 months in Canoas.
Education and Expertise
Luiza Gusmao has an academic background in Industrial Engineering. She studied at the University of Sydney, focusing on Project Management from 2015 to 2016. She also obtained a degree in Industrial Engineering from the Federal University of Rio Grande do Sul, where she studied from 2012 to 2017.