Maite Artagaveytia Fuentes
About Maite Artagaveytia Fuentes
Maite Artagaveytia Fuentes is the Support Team Lead at Cover Genius, with extensive experience in customer support and operations management.
Current Role at Cover Genius
Maite Artagaveytia Fuentes serves as the Support Team Lead at Cover Genius, beginning this role in 2023. In this position, she leads and manages the support team, focusing on enhancing customer service processes and ensuring high-quality support delivery.
Customer Support Coordinator at Cover Genius
Since 2022, Maite has taken on the role of Customer Support Coordinator at Cover Genius. She oversees and coordinates daily support activities, aiming to facilitate seamless customer interactions and resolve issues efficiently.
Operations Team Manager at Alorica
Maite worked as an Operations Team Manager at Alorica from 2021 to 2022. In this capacity, she supervised operations to optimize performance and productivity. Her role involved strategic planning and managing team dynamics for successful outcomes.
Quality Analyst at Alorica
From 2014 to 2021, Maite served as a Quality Analyst at Alorica. Her responsibilities included monitoring and evaluating customer service interactions to ensure compliance with quality standards and providing actionable feedback to improve service delivery.
Customer Service Representative at Alorica
Maite began her career at Alorica as a Customer Service Representative from 2013 to 2014 in Montevideo, Uruguay. Her role involved direct customer interactions, resolving inquiries, and ensuring customer satisfaction.
Education at Universidad de la Empresa
Maite Artagaveytia Fuentes studied at Universidad de la Empresa, where she completed her Gerencia - Escuela de Desarrollo Empresarial. This educational background provided her with foundational knowledge in business management and development.
Educational Background in Fashion Design
Maite pursued her Licenciatura en Diseño de Moda at Universidad ORT Uruguay. This degree equipped her with expertise in fashion design, merging creativity with technical skills.