Sungmin J.
About Sungmin J.
Sungmin J. is a Customer Support Coordinator at Cover Genius in Sydney, Australia, with a background in sales and education.
Current Position
Sungmin J. is currently employed as a Customer Support Coordinator at Cover Genius. This role involves responsibilities within the Sydney Area, Australia. Sungmin has been with the company since 2018. As a Customer Support Coordinator, the role likely includes managing customer inquiries, troubleshooting issues, and ensuring customer satisfaction through effective communication and support processes.
Previous Experience
Before joining Cover Genius, Sungmin J. worked as a Sales Associate at Crocs Australia. This position was held from 2014 to 2016 in Bondi Junction, New South Wales, Australia. The responsibilities in this role would have involved customer service, sales operations, and aiding customers in their purchase decisions. Being a Sales Associate at a retail establishment like Crocs would have provided valuable experience in customer interaction and sales techniques.
Education and Qualifications
Sungmin J. pursued higher education extensively. From 2019 to 2020, Sungmin studied at the University of Technology Sydney, obtaining a Master of Finance. Prior to this, Sungmin achieved a Bachelor's degree in Art and Education from the University of New South Wales (UNSW). This undergraduate education lasted from 2012 to 2017. The combination of these qualifications indicates a strong educational background in both finance and education.