Tammy Dempsey
About Tammy Dempsey
Tammy Dempsey is a Payer Relations Specialist with extensive experience in healthcare relations and quality assurance. She has held various roles in organizations such as EyeMed Vision Care, Gravity Diagnostics, Oak Street Health, WellCare Health Plans, Humana, and Bottom Line Systems.
Current Role at Gravity Diagnostics
Tammy Dempsey serves as a Payer Relations Specialist at Gravity Diagnostics, a position she has held since 2020. In this role, she is responsible for managing relationships with payers to ensure efficient reimbursement processes. Her focus includes addressing payer inquiries and resolving issues related to claims and reimbursements. With four years of experience in this position, she contributes to the organization's financial health by optimizing payer interactions.
Previous Experience in Healthcare Relations
Prior to her current role, Tammy Dempsey worked in various capacities within the healthcare sector. She was a Patient Relations Manager at Oak Street Health for two months in 2020, where she focused on enhancing patient experiences. Before that, she spent two years as a Provider Relations Manager at WellCare Health Plans from 2011 to 2013, managing provider relationships and ensuring compliance with policies. Her extensive background in healthcare relations has equipped her with valuable skills in communication and problem-solving.
Quality Assurance Role at EyeMed Vision Care
Tammy Dempsey worked as a Quality Assurance Specialist at EyeMed Vision Care for eight months in 2019 to 2020. In this role, she was responsible for ensuring that the services provided met the organization's quality standards. Her work involved monitoring processes and implementing improvements to enhance service delivery. This experience contributed to her understanding of quality management in healthcare settings.
Experience in Claims and Reimbursement
Tammy Dempsey has significant experience in claims and reimbursement analysis. She worked as a Reimbursement Analyst at Humana from 2005 to 2011 for six years, where she analyzed reimbursement processes and identified areas for improvement. Following this, she served as a Claims Analyst at Bottom Line Systems from 2013 to 2019 for six years, focusing on claims processing and resolution. This extensive background has provided her with a strong foundation in financial operations within the healthcare industry.