Umang Jain
About Umang Jain
Umang Jain serves as the VP of Product, Platform, and Strategic Relationships at Gupshup, bringing extensive experience in technology management and stakeholder engagement. He has held various leadership roles in organizations such as Deloitte Consulting, Infosys Consulting, and Blue Shield of California, and possesses a strong background in implementing modern technologies and AI/ML products.
Current Role at Gupshup
Umang Jain serves as the VP of Product, Platform, and Strategic Relationships at Gupshup since 2022. In this role, he focuses on product development and strategic partnerships, leveraging his extensive experience in technology and stakeholder management to enhance the company's offerings.
Previous Experience at Blue Shield of California
Umang Jain held multiple positions at Blue Shield of California. He served as Director of Application Design and Development from 2011 to 2015, and as Senior Manager - Integration from 2007 to 2010. Additionally, he was Senior Director of Core Business Applications and Integration for 11 months in 2015-2016. His roles involved overseeing application development and integration efforts, contributing to the organization’s technology initiatives.
Career Background in Consulting
Umang Jain began his career in consulting, working at Infosys Consulting as a Software Engineer from 1998 to 2000. He then transitioned to Deloitte Consulting, where he served as a Manager from 2000 to 2007. His consulting experience laid the foundation for his future roles in technology and product management.
Educational Background
Umang Jain earned his MBA in Finance and Strategy from the University of California, Berkeley, Haas School of Business, completing his studies from 2007 to 2010. He also holds a Bachelor of Technology (B.Tech.) from the Indian Institute of Technology, Delhi, where he studied from 1993 to 1997. His educational background supports his expertise in technology and business strategy.
Expertise in Technology and Stakeholder Management
Umang Jain has a strong background in stakeholder management, ensuring engagement with business and technology teams, customers, and board members. He possesses expertise in building and scaling technology functions, focusing on improving user experience and speed to market. His experience includes implementing modern contact center technologies and AI/ML-based products.