Jo Fraser
About Jo Fraser
Jo Fraser is an HR Business Partner at Health Catalyst, where she has worked since 2020. She has a diverse background in administrative and customer service roles, with previous positions at Capital One, eBay, and Parallel HR Solutions.
Current Role at Health Catalyst
Jo Fraser serves as an HR Business Partner at Health Catalyst, a position she has held since 2020. In this role, she is responsible for aligning HR strategies with business objectives and supporting organizational development initiatives. Her work contributes to enhancing employee engagement and optimizing workforce performance. Health Catalyst is known for its focus on improving healthcare outcomes through data analytics and technology.
Previous Experience at Parallel HR Solutions
Prior to her current role, Jo Fraser worked at Parallel HR Solutions as an Administrative Assistant from 2013 to 2015. During her two years in this position, she supported various HR functions and contributed to the operational efficiency of the organization. This experience provided her with foundational skills in human resources and administrative support.
Background in Customer Service and Finance
Jo Fraser has a diverse professional background that includes experience in customer service and finance. She worked as a Customer Service Specialist at eBay for eight months in 2011, where she handled customer inquiries and resolved issues. Additionally, she spent seven years at Capital One as an Associate from 1995 to 2002, gaining valuable insights into the financial services industry.
Educational Qualifications
Jo Fraser holds a Bachelor's degree in Liberal Arts and Sciences, with a focus on Communications and Humanities, from Virginia Tech, which she completed from 1989 to 1991. She also studied at Myotherapy College of Utah, where she completed a Massage Therapy Certification Program from 2008 to 2009. This educational background has equipped her with a diverse skill set applicable to her roles in HR and customer service.
Role as Executive Assistant at Health Catalyst
In addition to her role as HR Business Partner, Jo Fraser has been serving as the Executive Assistant to the EVP of Client Engagement at Health Catalyst since 2015. In this capacity, she provides high-level administrative support, coordinating schedules, managing communications, and facilitating project management tasks. Her dual roles reflect her versatility and commitment to the organization.