Jeremy Peden
About Jeremy Peden
Jeremy Peden serves as the Customer Service Center Manager at Heartland Bank and Trust Company, bringing over a decade of experience in credit analysis and managerial roles. He has a strong educational background in Business Administration and possesses exceptional multitasking, organizational, and communication skills.
Current Role at Heartland Bank and Trust
Jeremy Peden serves as the Customer Service Center Manager at Heartland Bank and Trust Company. He has held this position since 2020 and has accumulated four years of experience in this role. His responsibilities include overseeing customer service operations and ensuring that the team meets company objectives through effective leadership.
Previous Experience at Heartland Bank and Trust
Prior to his current role, Jeremy Peden worked at Heartland Bank and Trust Company in various capacities. He served as a Retail Manager from 2016 to 2019 and again from 2019 to 2020, totaling four years in that position. Additionally, he worked as a BSI Analyst for four months in 2019. His experience at Heartland Bank has contributed to his extensive knowledge of banking operations.
Career Background in Banking
Jeremy Peden has over a decade of experience in the banking sector, with a focus on credit analysis and managerial roles. He has worked in both call centers and physical banking branches, which has provided him with a comprehensive understanding of customer service and operational management in the financial industry.
Education and Qualifications
Jeremy Peden studied at Parkland College, where he earned an Associate of Science (A.S.) degree in General Studies from 2004 to 2006. He then attended Illinois State University, achieving a Bachelor of Business Administration (B.B.A.) in Business Administration and Management from 2006 to 2008. His educational background supports his professional expertise in banking and management.
Previous Roles in the Banking Industry
Before joining Heartland Bank and Trust, Jeremy Peden worked at Illinois National Bank as a Universal Banker from 2015 to 2016 for nine months. He also served as a Bank Supervisor at State Farm from 2010 to 2015 for five years. These roles have contributed to his skills in customer service and operational leadership.