Mark Duvall
About Mark Duvall
Mark Duvall is the General Manager for the USA at HeyCharge, focusing on simplifying EV charging solutions for various sectors without needing on-site internet connections.
General Manager USA at HeyCharge
Mark Duvall serves as the General Manager for the USA at HeyCharge. In this role, he manages operations and strategic initiatives focused on making electric vehicle (EV) charging accessible and cost-effective for various sectors, including multi-family homes, offices, utilities, and fleets. His work involves overseeing the deployment and maintenance of HeyCharge's innovative EV charging solutions.
EV Charging Solutions for Multi-family Homes and Offices
At HeyCharge, Mark Duvall plays a crucial role in providing practical EV charging solutions tailored for multi-family homes and office environments. The company's products are designed to be easy to install and use, aiming to simplify the adoption of electric vehicles in residential and commercial settings. Their solutions also emphasize affordability, ensuring a wider range of customers can benefit from their technology.
Reliable Underground EV Charging Without Internet
One of the key focuses of Mark Duvall's work at HeyCharge is ensuring their EV charging solutions operate reliably without an on-site internet connection. This capability is particularly important for installations underground or in areas with poor connectivity. HeyCharge's technology ensures dependable operation, meeting the needs of users in diverse environments.
Customer Support and Engagement
Mark Duvall is closely involved in customer support at HeyCharge. He engages with users through the HeyCharge app's chat support and via email, providing assistance and addressing queries. Customers can reach out for support during working hours on weekdays, specifically from 09:00 to 17:00 CET, based in Munich, Germany.
Bilingual Support in German and English
Mark Duvall is proficient in both German and English, allowing him to offer bilingual support to HeyCharge customers. This skill enhances communication and ensures that users from different language backgrounds receive the assistance they need effectively.