Mary Montoya
About Mary Montoya
Mary Montoya is an Onboarding Specialist at Hinge Health, where she has worked since 2021. She has a diverse background in customer service and health guidance, having previously held roles at Vida Health, Honor Bank, and various positions in the Chicago Athletic Clubs.
Work at Hinge Health
Mary Montoya has been serving as an Onboarding Specialist at Hinge Health since 2021. In this remote role, she is responsible for facilitating the onboarding process for new clients, ensuring a smooth transition into the company's health and wellness programs. Her experience in customer service and health guidance supports her effectiveness in this position.
Previous Employment Experience
Before joining Hinge Health, Mary worked at Vida Health as a Health Guide from 2020 to 2021. Her earlier roles include Customer Service Representative at Honor Bank for six months in 2019, and Customer Service Manager at Chicago Athletic Clubs from 2016 to 2019. She also held various positions at Chicago Athletic Clubs, including Membership Sales Advisor and Customer Service Desk Team Member, contributing to her extensive background in customer service.
Education and Expertise
Mary Montoya earned her Bachelor's degree in Dietetics/Dietitian from Michigan State University, where she studied from 2007 to 2011. Her educational background equips her with knowledge in nutrition and wellness, which aligns with her passion for educating others about healthier lifestyles. This expertise enhances her contributions in her current role and previous positions.
Skills and Attributes
Mary possesses strong skills in active listening and creative problem solving, which are essential in her roles within customer service and health guidance. Her attention to detail and positive attitude enable her to connect genuinely with clients, fulfilling their needs effectively. These attributes support her commitment to inspiring individuals to lead healthier and happier lives.
Background in Customer Service
Mary has a diverse background in customer service, having worked in various capacities across multiple organizations. Her experience includes roles as a Hostess and Server at Fogo de Chão, and as a Cashier at Rush University Medical Center. This extensive experience has refined her customer interaction skills and her ability to address client needs.