Stephanie Roman Kelly
About Stephanie Roman Kelly
Stephanie Roman Kelly is the Senior Manager of Learning & Development at Hopper in Orlando, Florida, with a background in various managerial roles and a commitment to Diversity & Inclusion.
Current Position at Hopper
Stephanie Roman Kelly serves as the Senior Manager of Learning & Development at Hopper, based in Orlando, Florida, United States. In her role, Stephanie focuses on driving initiatives and programs to enhance the learning and development opportunities for Hopper employees, ensuring continuous improvement and skill development. Her work aligns with the broader company goals of increased KPIs and revenue generation.
Previous Experience at Booking.com
Stephanie Roman Kelly worked at Booking.com from 2016 to 2021 as the Learning and Quality Manager. Over her five-year tenure, she was responsible for overseeing the quality assurance and learning programs within the company, ensuring that high standards were maintained in both customer service and employee training. Her role involved the development of training programs tailored to the needs of the organization, contributing to the overall growth and efficiency of the workforce.
Career at Sears Holdings Corporation
From 2011 to 2015, Stephanie Roman Kelly held the position of Training Team Manager at Sears Holdings Corporation. During her four years with the company, she managed a team responsible for the training and development of Sears employees. Her focus was on optimizing training processes and methodologies to enhance employee performance and customer service experiences.
Educational Background
Stephanie Roman Kelly studied at Seminole State College of Florida, where she focused on Business, Management, Marketing, and Related Support Services. She achieved her qualifications over a period of several years, studying from 2013 to 2018, and from 2012 to 2019. Her education provided a solid foundation in business principles and practices, which she applies in her professional roles.